M&A Software Voice of the Customer

M&A Software Offering - Voice of the Customer

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Situation

Our client wanted to better understand their customers' pain points and needs related to M&A services and technology.

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Objective

The objective was to gather input from key buyers of M&A services on what would be compelling functionality/value delivered through an M&A software solution.

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Our Work

10EQS assessed customers’ pain points, usage of technology & external services, preference for partners & solution providers, as well as their willingness to pay for services across the various phases of the M&A lifecycle.

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Project Team

• Ex-Bain Management Consultant with extensive professional & technology services experience
• Associate Consultant supporting content synthesis
• 10EQS Delivery Operations (=PMO) providing quality assurance, process management, and expert recruitment
• 12 industry experts

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Industry Experts (sample)

• CEO, Europe – Large Retail Company (Germany)
• Managing Director, M&A – Large Technology Company (US)
• VP, M&A – Large Manufacturing Company (US)
• Chief Financial Officer – Large CPG Company (UK)
• VP, Corporate Development – Large Technology Company (US)

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Results

10EQS delivered a detailed description of clients’ pain points and their preferences & desired features for an M&A technology solution that helped the client refine their offering as they are developing a solution in this space.

Please reach out to us if you are interested in learning more.

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