Future of Knowledge Work Thought Leadership

Jan 18, 2022

The Future of Knowledge Work in the AI Era

Situation

Our client wanted to explore how both thought leadership and research organizations are approaching the way they produce knowledge work, particularly in the AI era.

Objective

The objective was to assess how thought-leadership and research teams are using AI to generate knowledge work - what’s changing internally, which use cases work or fail, and how leaders decide where to apply AI.

Our Work

10EQS led the primary research for this study by interviewing senior thought-leadership/research leaders to assess current adoption & early value, lessons learned, culture and adoption, ethics & risk and trust considerations, organizational shifts and talent, as well as future outlook and differentiation factors.

Project team
  • Strategy Consultant with an extensive experience in thought leadership research and AI advancements
  • 10EQS Delivery Operations (=PMO) providing quality assurance, process management and expert recruitment
  • 5 industry experts
Industry experts (excerpt)
  • Editorial and Project Director - Leading Thought-leadership Research Firm (UK)
  • Senior Vice President and Group Director - Science-focused Advisory Firm (US)
  • Research Country Lead - Global Analyst Firm (Brazil)
  • Director - International Research Product Growth - Boutique Analyst Firm (Thailand)
  • Director of Operations – Global Analyst Firm (India)

Results

10EQS found that AI is mainly helping teams work faster (research, drafting, editing), but it isn’t replacing the core expertise. As more generic AI content spreads, real value is coming from human judgment and strong original or proprietary data, and leaders are worried that automating junior tasks could hurt future talent growth.