Our client was looking to better understand the e-commerce platform market within North America from a customer perspective, with a particular focus on 4 target platforms.
The objective was to assess total cost of ownership (TCO) metrics for the target platforms in the e-commerce space, as well as identify key criteria and features that influence vendor selection.
10EQS identified key e-commerce decision-makers & leaders across various industries that have extensive knowledge of their enterprise’s e-commerce technology stack and operations, including TCO, purchasing decisions, experience in implementation, etc.
10EQS provided the client with forward-looking insights including specific TCO metrics, KPIs, and other performance metrics for each of the target e-commerce platforms.
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