Chief Human Resources Officer Role Evolution

The Changing Landscape of Chief Human Resources Officers (CHROs) Across Industries

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Situation

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Our client was looking to better understand how the Chief Human Resources Officer (CHRO) role has evolved over the last five years.

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Objective

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The objective was to explore how the CHRO role has transformed, including shifts in responsibilities, key skills, industry-specific nuances, and C-suite collaboration.

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Our Work

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10EQS interviewed CHROs across industries to understand emerging priorities, strategic challenges, and HR’s evolving executive influence. 10EQS also assessed the impact of current events on the CHRO role and its scope.

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Project team

• Ex-Booz Allen Hamilton Management Consultant with extensive experience in business strategy & organizational design
• 10EQS Delivery Operations (=PMO) providing quality assurance, process management and expert recruitment
• 7 industry experts

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Industry experts (excerpt)

• Chief Human Resource Officer – Multinational Electronics Company (US)
• State Chief Human Resources Officer – State Level Government Organization (US)
• Chief People Officer –  Global Specialty Finance Company (US)
• EVP & Chief People Officer – Consumer Goods Company (US)
• Chief People Officer – Solar & Energy Company (US)

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Results

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10EQS provided the client with a perspective on the evolving role of CHROs, identifying their shift from transactional administrators to strategic advisors shaping executive decision-making. Further, 10EQS found that the pandemic accelerated this transformation, with CHROs now expected to drive talent strategy, culture, and leadership development. CHROs face talent retention struggles, AI integration, DEI advancements, and maintaining company culture amid evolving workforce expectations.