Third-Party Technology Vendor Ecosystem – Onboarding Processes & Best Practices

Situation

Our client was seeking to streamline their technology vendor approval and onboarding process given the pace of change in the tech industry.

Objective

The objective was to assess the adoption and onboarding process for third-party technology vendors within the professional services industry. 

Our Work

10EQS explored how companies go about selecting and bringing on new technology vendors, particularly how the process is handled on an organizational level, the approach to experimenting with new technologies and working with start-ups. 10EQS further assessed challenges and inefficiencies companies are facing during that process, specific capabilities and use cases they are prioritizing to keep up with the changing technology landscape. 

Project Team
  • Ex-Bain Management Consultant with extensive professional services & technology industry experience
  • Research Analyst conducting secondary research
  • 10EQS Delivery Operations (=PMO) providing quality assurance, process management and expert recruitment
  • 5 industry experts
Industry Experts (sample)
  • Sr. Manager, Intelligent Automation & Transformation Services Lead – IT Professional Services Company (US)
  • Emerging Technology Research, Team Lead – Investment Advisor (US)
  • Director Enterprise Risk Management – Multinational Professional Services Network (US)
  • Director Emerging Technology – Fortune 500 Financial Services Company (US)

Results

10EQS provided an overview of ideal onboarding solutions and technologies of interest, as well as best practices embraced by leading professional services firms. The insights helped our client in refining their own tech vendor processes.