Global Market Assessment of Disruptions in the Fuels Retail Industry
Situation
Our client was looking to better understand the challenges and priorities within the oil & gas retail space, and particularly assess the impact of data, technology, and AI reshaping the significance of convenience within this evolving landscape.
Objective
The objective was to identify key actions the industry should take to build resiliency and accelerate new growth opportunities.
Our Work
10EQS explored the challenges, competitive landscape, and the significance of leveraging of data, analytics, and AI to offer hyper-personalized and hyper-localized products, and services. 10EQS further assessed how transformation across various facets such as site systems, convenience retail, operations, and payments may be propelling companies towards a new era of net-zero sustainable growth.
Project Team
- Ex-Kearney, Booz Allen Hamilton & Slalom Consultant with experience in the oil & gas industry
- Senior Consultant conducting expert interviews and content synthesis
- 10EQS Delivery Operations (=PMO) providing quality assurance, process management and expert recruitment
- 15 industry experts
Industry experts (sample)
- Senior Director of Strategy & Analytics – Gasoline Retailer (US)
- Head of Retail Planning & Performance – Oil & Gas Company (UAE)
- Senior Vice President, Business Mobility – Energy & Petrochemical Company (UK)
- Chief Data Scientist – Oil & Gas Company (Asia)
- Former Vice President, Retail – Petroleum Retailer (Asia)
Results
10EQS validated that shifts toward EVs and away from traditional fuel sources will lead to an increase in retail and service offerings. 10EQS provided recommendations regarding the usage of new technologies in this space, specifically in helping toease the customer journey.