Logistics Robotics Solution VoC & Competitive Landscape Assessment

Situation

An industrial equipment company had developed an autonomous unloading solution for retailers, distribution centers and parcel delivery services industry.  

Objective

Develop a thorough understanding of customer perspectives & competitive landscape.

Our Work

Identified additional competitive offerings of unloading robotics across the globe. Explored customers’ perception of competitive offerings, as well as (un)met needs & pain points across several verticals including parcel delivery, retail & e-commerce.

10EQS Project Team
  • Supply Chain & Logistics Consultant
  • Americas Research Analyst
  • China Research Analyst
  • 10EQS Delivery Operations (=PMO) providing quality assurance, process management, and expert recruitment
  • 12 Industry Experts
Industry Experts
  • Senior Project Manager, Supply Chain, Industrial Engineering – Customer
  • Robotics Lead Design Engineer – Customer
  • Manager, Design Engineering – Customer
  • VP of Transportation – Customer
  • Former CCO – Competitor
  • Former Project Manager Automation Design – Competitor

Results

Identified market opportunities and helped refine / validate the client’s global go-to-market strategy.