HR Software Solution Market Opportunity Assessment & Voice of the Customer
Situation
Our client wanted to better understand the market opportunity for a new HR software solution as they have noticed more competitors entering the space.
Objective
The objective was to analyze the relevant HR process and assess desired tools and functionalities companies are using to assist with the process.
Our Work
10EQS assessed the key steps involved in the HR process, which pain points and challenges customers are facing, as well as which solutions/features customers are seeking and what their vendor selection process looks like. 10EQS further assessed the competitive landscape, benchmarking competitors’ offerings and capabilities.
Project Team
- Ex-Deloitte Management Consultant with experience in human resources technology solutions
- Ex-Deloitte Consultant supporting content synthesis
- Associate Consultant conducting secondary research
- 10EQS Delivery Operations (=PMO) providing quality assurance, process management and expert recruitment
- 9 industry experts
Industry Experts (sample)
- Human Resources Director – CPG Company (US)
- Chief People Officer – Manufacturing Company (US)
- Onboarding/Offboarding Specialist – Nonprofit Academic Medical Center (US)
- President, Global HR Technology & HR Operations – Manufacturing Company (US)
Results
10EQS identified several pain points and the need for an improved HR process which suggests an opportunity for our client in this space. The insights helped the client in refining its offering.