Digital Education Program Market Assessment & VoC – Due Diligence Support


A private equity firm was looking to assess a potential investment opportunity in the online education program space


As part of the client’s due diligence effort, the objective was to get a better understanding of the market dynamics, competitive landscape, and voice of the customer perspectives of digital education program providers.

Our Work

10EQS supported the client in a Phase I, conducting an initial market assessment before the client moved into exclusivity with the target company. During Phase II, 10EQS supported the full due diligence effort

10EQS Project Team
  • Senior Management Consultant with extensive experience in market assessment & VoC projects
  • Research Analyst conducting secondary research & supporting content synthesis 
  • 10EQS Delivery Operations (= PMO) providing quality assurance, process management, and expert recruitment
  • 10 industry experts
Industry Experts (sample)
  • Business Development/Head of Partnerships – Digital Education Program Provider (Competitor)
  • Partner Advisory Services Director – Digital Education Program Provider/Partner (Target Company) 
  • User/Customer – Digital Education Program Provider (Target Company)
  • User/Customer – Digital Education Program Provider (Competitor)
Project Duration: 4 weeks (Phase I&II)


10EQS delivered extensive insights on the competitive landscape of online education programs including a detailed customer feedback assessment of the target company and its key competitors. 10EQS identified further blind spots for the client to consider during their ongoing due diligence.