Our client sought to gather perspectives from two distinct customer groups of an ERP platform within the defense industry.
The objective was to understand how defence organizations approach ERP implementation and enterprise technology strategy.
10EQS facilitated 8 in-depth qualitative interviews with senior technology and operational decision-makers across both government and defense manufacturing organizations. The research captured perspectives on current ERP practices, implementation approaches, deployment challenges, organisational capability gaps, and evolving technology needs across the defense ecosystem.
10EQS helped our client gain a clearer understanding of the evolving ERP landscape within the defense sector. The research highlighted key implementation and deployment challenges, capability gaps, and areas of future technology development, providing actionable context on where organizations are facing the greatest needs and opportunities.