AI and The Future of Work

Jan 18, 2022

Understanding How AI Is Reshaping Work, Organizations & Talent

Situation

Our client sought to understand how leading organizations are adapting to AI and preparing for the future of work.

Objective

The objective was to understand AI use cases, organizational readiness, workforce trends, value creation, strategic trade-offs and risks over the next 12–24 months.

Our Work

10EQS conducted 60-minute interviews with 45 CXO-level executives and academic experts across 11 industries and 12 geographies, covering business outcomes, organizational design, career pathways, employee experience, leadership and culture.

Project team:
  • Ex-Booz Allen Hamilton Management Consultant with Technology Industry Experience
  • Ex-Mckinsey Consultant with experience in AI technology
  • 10EQS Delivery Operations (=PMO)
  • +45 industry & academic experts
Industry experts (excerpt):
  • Vice President Human Resources Modernization - Healthcare Company (US)
  • Chief Strategy Officer - Retail Company (France)
  • Chief Human Resources Officer - Facilities Company (UAE)
  • Research Fellow - Higher Education University (US)
  • Chief Human Resources Officer - Automotive Company (US)

Results

The research found that AI is moving beyond task automation toward workflow and operating-model redesign. Organizations are shifting toward capability-based workforce models, flatter structures, AI-enabled decision-making and new approaches to career development, while maintaining human judgment, accountability and trust.