Client Context

An industrial client wanted to understand the demand for predictive maintenance solutions in the aviation industry.

The client was interested in understanding specific economic pain points, such as maintenance delays and first-time-fix and/or no-fault-found rates.

In addition, the client wanted to understand current remote monitoring practices in the aviation industry.


10EQS Solution

  • 10EQS engaged 13 senior aviation maintenance Managers and Directors from top-tier global airline companies.
  • 10EQS conducted interviews with these experts to better understand the organizational structures and workflow processes in detail.

Client Benefits

  • The client gained a detailed understanding of the types of mechanical failures and how these were being addressed.
  • Based on 10EQS’ depiction of the work flows and organization structures at target accounts, the client was able to adjust its product development and marketing plan for predictive maintenance solutions.